Re: [otrs] Question on PhoneView and ticket Status

Hi Jake, On Fri, Mar 07, 2003 at 08:51:33AM -0500, Covert, Jake wrote: > You are right!. Hrmmm... Even though the new ticket shows up with a status > state of 'open' it lists the works, 'New Message' next to it in 'Locked > Ticket' view. Is this because right now we have to manually lock phonev

Re: [otrs] Still problems with spell checking

Hi Moshe, On Thu, Mar 06, 2003 at 03:30:27PM +0200, Moshe Leibovitch (SoftLink) wrote: > The "'" character cause the spell checker not to check... Try something like > "can't". I fixed this by changing the mechanism to pipe the text into (a|i)spell. 1.0.2 (incl. this fix) will be release toda

Re: [otrs] install v1 with rpm

Hi Sven, On Sun, Mar 09, 2003 at 11:54:40AM +0100, Wily E. Coyote wrote: > as i try to update my otrs-version BETA8 to version1 with > rpm -Uhv otrs-1.0.1-01.i386.rpm > i get the following message > file /etc/init.d/otrs from install of otrs-1.0.1-01 conflicts with > file from package otrs-7.3-0.

Re: [otrs] Issues with content-type (I assume)

Hi Paul, On Sat, Mar 08, 2003 at 09:54:51AM -0500, Paul wrote: > I've been experiencing two issues with OTRS and Internet Explorer using > 1.0.1. First, if you click on the graph in the statistics report, IE will > attempt to download the image instead of display it in the browser. I > thought I

[otrs] install v1 with rpm

hi, as i try to update my otrs-version BETA8 to version1 with rpm -Uhv otrs-1.0.1-01.i386.rpm i get the following message file /etc/init.d/otrs from install of otrs-1.0.1-01 conflicts with file from package otrs-7.3-0.5-BETA8 whats happen and what can i do in this case? thanks sven TSUNAMI_WATCH