Hi
Can somebody here tell me how i can hide a Queue
from the customers.
We are using otrs for normal user request and for
system and work documentation.
Internal documentations should not be visible
for customers ;)
Any suggestions ?
Thx.
With kind regards
Manuel Göldner
Does anyone know if
OTRS can be installed on Hosts like: STRATO, 1&1, DOMAINFACTORY etc.
?
I tried to install
OTRS after un-taring the archive to my HD. I used my FTP-Tool to upload the
files onto my webspace.
I uploaded the full
un-tared and unchanged OTRS folder (with all its content),
Hi Martin,
Martin Edenhofer schrieb:
Hi Guenther,
On Wed, Jul 02, 2003 at 08:37:07AM +0200, Guenther Rasch wrote:
I´m testing OTRS 1.1.2 on Suse Linux 8.2 Prof.
In the customer interface, the following error
occours while creating a new ticket (via customer-login):
Fehler: Need TicketID!
/tmp/
I think this is a very simple question, when i try to send a mail with attach
to respond a ticket the system report
Software error:
CGI open of tmpfile: Permission denied
For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving
this error message and the time and date of the
Hi Alan,
On Thu, Jul 03, Alan Murrell wrote:
> Unfortunately, I am not sure what causes this; I
> suspect a weird attachment, or perhaps odd characters,
> but was wondering if anyone else knew for sure.
>
> Unfortunately, I have since deleted the "problem"
> message, but if anyone isn't sure what
Hello,
I am wondering if anyone has come across this.
I have noticed that there are a couple of times where
I click on a queue with tickets in it, but instead of
showing the tickets, I get a generic "page cannot be
displayed" error page, with the following in the URL:
cid:Z86406h3Y26930
Only by
First of all i want to thank you for the work you do with OTRS, it look very
nice and adaptable to what i need.
On Tuesday 01 July 2003 17:20, Martin Edenhofer wrote:
> Hi Vinni,
>
> On Mon, Jun 30, 2003 at 10:55:40AM +0200, Durepaire vincent wrote:
> > Ive recently installed and configured OTRS
webserver had been restarted - it was a bug:
in the file /opt/otrs/Kernel/System/CustomerUser/LDAP.pm on line 50:
was:
$Self->{SearchUserPw} =
$Self->{ConfigObject}->Get('CustomerUser')->{'Params'}->{'UserPW'} ||
'';
should be:
$Self->{SearchUserPw} =
$Self->{ConfigObject}->Get('Customer
