[otrs] Feature Request: date range in ticket search

Another feature request (Yeah, I know, I'm getting annoying! :-) ). Is it possible to change the ticket search functionality to include specifying a date range? One of my users has been begging me for this option, and I don't know enough Perl to be able to add it in myself. Thanks again! -- Chr

[otrs] Feature Request: Non-owner changing ticket priority

Is it possible to add another option to the config file so that someone who doesn't own a ticket can still change the priority? I've got this set up in my system by the simple expedient of commenting out the portion of AgentPriority.pm that checks if the user is the ticket owner, but when we upgra