[otrs] Feature request: Add ability to define words to ignore in spell check

2003-12-03 Thread Paul
Hi, It'd be great if you could add a value to config.pm that would allow us to define a list of words that the spell checker should ignore. Paul ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To

Re: [otrs] Account creation automation with LDAP

2003-12-03 Thread Wiktor Wodecki
On Wed, Dec 03, 2003 at 04:54:26PM +0100, Yann RICHARD wrote: > First, Thanks to all dev team for OTRS. It's the first product I > found with a very good and clean code. > > I use LDAP backend for user and customer. For user I need to have > all account set to initialize access right to di

Re: [otrs] Missing queue creating New Ticket in Agent view

2003-12-03 Thread Martin Edenhofer
Hi Alex, On Wed, Dec 03, 2003 at 10:29:30AM +0100, Alessio Tosi wrote: > I'm experiencing problems in the creations of new tickets form agent view > /otrs/index.pl?Action=AgentPhone > > I'm missing a queue (and all subqueue) from the drop down list: > Where I can find the code to examine the quer

Re: [otrs] Integrating OTRS

2003-12-03 Thread Martin Edenhofer
Hi Tom, On Wed, Dec 03, 2003 at 01:28:41PM +0100, Tom Hesp wrote: > I have an issue that someone in the OTRS community might be able to help me > with: > > I am running a web application, a web bulletin board system (Ikonboard) and > OTRS and I want to integrate the three of them. They all run on

Re: [otrs] Account creation automation with LDAP

2003-12-03 Thread Martin Edenhofer
Hi Yann, On Wed, Dec 03, 2003 at 04:54:26PM +0100, Yann RICHARD wrote: > First, Thanks to all dev team for OTRS. It's the first product I > found with a very good and clean code. > > I use LDAP backend for user and customer. For user I need to have > all account set to initialize access r

[otrs] Account creation automation with LDAP

2003-12-03 Thread Yann RICHARD
hi all, First, Thanks to all dev team for OTRS. It's the first product I found with a very good and clean code. I use LDAP backend for user and customer. For user I need to have all account set to initialize access right to different queues, groups etc.. Now, I can only set theirs right a

[otrs] Integrating OTRS

2003-12-03 Thread Tom Hesp
Hi All, I just installed OTRS 1.1.3 and may I congratulate the developers on a very well constructed system that is very easy to configure and adapt to my needs! I have an issue that someone in the OTRS community might be able to help me with: I am running a web application, a web bulletin board

[otrs] Missing queue creating New Ticket in Agent view

2003-12-03 Thread Alessio Tosi
I'm experiencing problems in the creations of new tickets form agent view /otrs/index.pl?Action=AgentPhone I'm missing a queue (and all subqueue) from the drop down list: Where I can find the code to examine the query that generate that list? I've had a look at the database, but in the queue tabl