Today we present to you the second public beta of OTRS 1.2.0 in the
OTRS for Windows32 Installer:
otrs4win32-1.2.0-beta2.exe (27,2 MB)
ftp://ftp.gwdg.de/pub/misc/otrs/misc/win32/otrs4win32-1.2.0-beta2.exe
MD5: eca1d14530396a5327926753ebae01a4
It is based on OTRS 1.2.0 beta 2. These are th
On Jan 30, 2004, at 3:00 AM, [EMAIL PROTECTED] wrote:
From: "Tom Hesp" <[EMAIL PROTECTED]>
Date: January 30, 2004 1:37:29 AM PST
To: "User questions and discussions about OTRS." <[EMAIL PROTECTED]>
Subject: RE: [otrs] Easy-create new CustomerUser?
Reply-To: "User questions and discussions about O
On Wednesday, February 04, 2004 10:59 AM
Herbert Stocker <[EMAIL PROTECTED]> wrote:
> I found the solution for this:
>
> The settings for LDAP were missing:
>
> I hat to change the C:\otrs\otrs\scripts\apache2-perl-startup.pl :
>
> #use Kernel::System::CustomerUser::LDAP;
> ->
> use Kernel::System:
I'm trying to get the 1.2b2 to run. When I try to access the otrs site
on my web server it gives an error.
The apache error log log has:
[error] failed to resolve handler `Apache::Registry'
[error] [client 139.78.89.31] Can't locate Apache/Registry.pm in @INC
I have a ModPerl/Registry.pm that is
Thank You, Martin!
--
Sorin BRABETE
On Wednesday 04 February 2004 18:24, Martin Edenhofer wrote:
> Hi Sorin,
>
> On Wed, Feb 04, 2004 at 04:39:31PM +0200, Sorin BRABETE wrote:
> > I am currently running otrs-1.1.1 and testing 1.1.2-beta2
> >
> > I have 2 questions:
> >
> > 1. Is it possible in ot
Hi Hans,
On Wed, Feb 04, 2004 at 04:18:47PM +0100, Hans Scheffers wrote:
> what does this error mean and where can I configure it? It started
> happening today, with totally 34 connections to postgres and of these 34
> 9 are otrs connections (using mod_perl, otrs 1.2 beta 1)
>
> Message: FATAL:
Hi Sorin,
On Wed, Feb 04, 2004 at 04:39:31PM +0200, Sorin BRABETE wrote:
> I am currently running otrs-1.1.1 and testing 1.1.2-beta2
>
> I have 2 questions:
>
> 1. Is it possible in otrs-1.1.2 (beta of final) to automatically set the free
> fields in the messages, based on some criteria (from a
I was, of course talking about otrs-1.2.0 beta2
Sorry for the mistake ;(
On Wednesday 04 February 2004 16:39, Sorin BRABETE wrote:
> I am currently running otrs-1.1.1 and testing 1.1.2-beta2
>
> I have 2 questions:
>
> 1. Is it possible in otrs-1.1.2 (beta of final) to automatically set the
> fre
Hi guys,
what does this error mean and where can I configure it? It started
happening today, with totally 34 connections to postgres and of these 34
9 are otrs connections (using mod_perl, otrs 1.2 beta 1)
Message: FATAL: Non-superuser connection limit exceeded
grtz
--
Hans Scheffers
JifLin Au
I am currently running otrs-1.1.1 and testing 1.1.2-beta2
I have 2 questions:
1. Is it possible in otrs-1.1.2 (beta of final) to automatically set the free
fields in the messages, based on some criteria (from address, subject, etc) ?
Some info about doing this myself wouldbe helpful too.
2. In
On Wednesday, February 04, 2004 11:08 AM
Herbert Stocker <[EMAIL PROTECTED]> wrote:
> After installing Otrs Win32 1.2 Beta 2 - Going to index.pl -
> Adminarea - User
> if I add a user I get the following error:
> Error message:
> Can't use an undefined value as an ARRAY reference at
> C:/otrs/otrs
Hi Herbert,
bug-reports to http://bugs.otrs.org/!
Thanks! :)
-Martin
On Wed, Feb 04, 2004 at 11:08:15AM +0100, Herbert Stocker wrote:
> After installing Otrs Win32 1.2 Beta 2 - Going to index.pl - Adminarea -
> User
> if I add a user I get the following error:
>
> After this the user seems
After installing Otrs Win32 1.2 Beta 2 - Going to index.pl - Adminarea -
User
if I add a user I get the following error:
After this the user seems to be created - but when I try to ad the Userto
Groups I get the same error again
Server error!
The server encountered an internal error and was unab
I found the solution for this:
The settings for LDAP were missing:
I hat to change the C:\otrs\otrs\scripts\apache2-perl-startup.pl :
#use Kernel::System::CustomerUser::LDAP;
->
use Kernel::System::CustomerUser::LDAP;
and install the Net::LDAP Package from
http://sourceforge.net/project/showfil
> Oh. Sorry. It's a bug. If CustomerGroupSupport is not activate, the
> the "To:" selection should have all queues.
>
> Update Kernel/System/Queue.pm from cvs to 1.41
> (http://cvs.otrs.org/cvsweb.cgi/otrs/Kernel/System/Queue.pm).
It's now working, great !
>
> Thanks for feedback! :)
>
Th
Hi Brice,
On Wed, Feb 04, 2004 at 09:59:39AM +0100, Brice Levy wrote:
> > > - In the customer frontend, I cannot create a new ticket, because the
> select
> > > box for the "To:" field is empty.
> > > I have defined one system email address in the Admin Area
> > > The generated html is :
> > > --
Hi,
> > - In the customer frontend, I cannot create a new ticket, because the
select
> > box for the "To:" field is empty.
> > I have defined one system email address in the Admin Area
> > The generated html is :
> > --
> >
> > To:
> >
> >
> >
> > --
>
> Can you check this again? Normall
Hi Brice,
On Wed, Feb 04, 2004 at 09:41:39AM +0100, Brice Levy wrote:
> I ran through some difficulties when trying to install otrs1.2-beta2 :
>
> - Apache complains because a module is missing :
> --
> [Wed Feb 4 09:28:24 2004] [error] Can't locate
> Kernel/Modules/AdminCharset.pm in @INC (@INC
Hi,
I ran through some difficulties when trying to install otrs1.2-beta2 :
- Apache complains because a module is missing :
--
[Wed Feb 4 09:28:24 2004] [error] Can't locate
Kernel/Modules/AdminCharset.pm in @INC (@INC contains: ../../
/usr/local/opt/otrs/Kernel/cpan-lib /usr/local/opt/otrs/
/us
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