RE: [otrs] Moved ticket not showing in queue

2004-04-03 Thread Tyler Hepworth
Robert Kehl wrote: > On Saturday, April 03, 2004 6:35 AM > Tyler Hepworth <[EMAIL PROTECTED]> wrote: >> Earlier, I posted that queues were not showing in Queue View except >> for Personal and Raw. So, I decided to move a ticket into the Raw >> queue from the General Queue. The ticket count in Raw

Re: [otrs] Feature request: Customer ticket zoom: owner --> real name

2004-04-03 Thread Robert Kehl
On Saturday, April 03, 2004 2:26 AM Covert, Jake <[EMAIL PROTECTED]> wrote: >> When a customer zooms in on a ticket, on the right hand side, is some >> information about the ticket. One of those items lists the owner of >> the ticket. How could I change the CustomerTicketZoom.dtl to show >> the f