I'll second that error when running on a linux system. :)
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> Covert, Jake
> Sent: Thursday, April 08, 2004 11:50 AM
> To: User questions and discussions about OTRS.
> Subject: [otrs] New 'FAQ: State' page
I saw that in the new version of 1.2.3, you've included a button in the FAQ
navational bar called 'State'. When I click on this, I get this error:
===
Software error:
Can't read d:/otrs/Kernel/Output/HTML/Standard/FAQStateForm.dtl: No such
file or directory at d:/otrs//Kernel/O
Trying to setup OTRS on OS 10.3 Server.
Anyone out there have any previous experience or documentation they would
like to share?
Scott
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Hi Daniel,
On Thu, Apr 08, 2004 at 10:12:15AM +0300, Daniel Balan wrote:
> I am trying to delete/ignore some messages containing lets say:
> 'test for you' in the body.
>
> As far as I can see in the manual there is way to do that:
> Kernel/Config.pm
> [...]
> # Job Name: 1-Match
> # (block/ignor
Hi Jake,
opps. Sorry it's a typo. :-/ The date was 2004-03-06 (I fixed it now).
The slides are only in german: http://www.otrs.de/konferenzen/
-Martin
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!
On Thu, Apr
I think just a full list of specifically what files have changed might do
the trick.
Jake
Tyler Hepworth wrote:
> Is there a way to keep custom code separate from the default so that
> it is not lost when I upgrade to a new version? For example, I made
> extensive changes to sync2ldap in User.pm
I saw on the otrs.org website this little blurb:
Stefan Wintermeyer (core team) will talk about OTRS on 06th May
2004 at Chemnitzer Linux-Tag in Chemnitz (Germany).
Do you know if there's an English transcription of the discussion?
*
Jake Covert
Infrastructure An
>> Good, so I know where it is now but I do know where it was before, my
>> task would be greatly simplified if the text would be changed to
>> something like: Ticket moved from 'Queue1' to 'Queue2'.
>>
>> I think this is easily achived in OTRS. What are the chances to get
>> this into the offici
Hello,
I would like to have Free Fields end Free Text in the close tab of the ticket.
Is it possible?
I've tried to copy part of AgentFreeText.dtl in the AgentClose.dtl but it
doesn't work. is it necessary to tweak the index.pl file?
Any solutions?
Thanks in advance for your help.
Denis
_
Quoting Robert Kehl <[EMAIL PROTECTED]>:
> On Thursday, April 01, 2004 2:38 PM
> [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
> > Apr 1 11:19:15 maild OTRS-CGI-10[16680]:
> > [Error][Kernel::System::CustomerUser::
> > LDAP::CustomerSearch][Line:136]: No such object
>
> It seems, LDAP doesn't fi
Is there any way Working Hours can be set?!? Then when I log in of a
morning, I get 10 reminders for every two hours since I logged off. Had 2
days holiday, had 120 Reminder emails waiting for me.
Apologies if there is already an option for this, and I'm just being thick!!
:-)
Regards
doug
Hello OTRS Team ,
I am trying to delete/ignore some messages containing lets say:
'test for you' in the body.
As far as I can see in the manual there is way to do that:
Kernel/Config.pm
[...]
# Job Name: 1-Match
# (block/ignore all spam email with From: noreply@)
$Self->{PostMaster::PreFilterMod
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