Damian Fuentes wrote:
> I have to say, this ticketing system is one of the best
> feature filled of all available open-source ticket based
> projects. We appreciate all the work you guys are doing.
>
> I had another question: Is there a way to view the contents
> of a whole ticket without having
I have to say, this ticketing system is one of the best feature filled
of all available open-source ticket based projects. We appreciate all
the work you guys are doing.
I had another question: Is there a way to view the contents of a whole
ticket without having to 'Print' it? Like, I would l
I've been trying to get information on this to no avail. When composing
or replying to a ticket, you can see the 'address book' button. What is
this based on? Is it based on an ldap db, hand inputted list, or what?
Where can i find more information on this feature? I see a list of
names and e-m
Thanks to everybody for their help!
I downloaded the KQ theme from:
> http://home.kqnet.pt/ccanau/1.2.2/
followed the instructions and was, indeed, able to merge tickets!
YEAH!
I am still living in fear from the statement that
"merging isnt... perfect"
But otherwise happy,
Thank you David
Hi all.
I just installed OTRS 1.2.3 on a RedHat 9 box with:
- httpd 2.0.49
- perl 5.8.3
- mod_perl 2 (actually 1.99_13)
- MySQL 4.0.18
- Apache configuration from scripts/apache2-httpd.include.conf
I'm now accessing /otrs/index.pl, but I get a weird behavior: when I
click on the links I get random
