Hi,
I get no errors sending emails in OTRS, but I no receive any one.
I saw in Mercury that all the messages are from [EMAIL PROTECTED], and I
think that perhaps Mercury needs a complete domain, because in the Core
Process it says "invalid or illegal from address", but in the SMTP
Server it seem
Hello
I've suddenly discover that under Phone view -> search customer -> Take
this customer, uses over 15 sec response time, before it was 1-2 sec.
The same is when I choose the "To" field, you can see all users quickly,
but takes 15-20 sec to select (insert)
It also the same when i press "Crea
Hi, thanks Andreas, now it seems to work.
I get no more errors but since yesterday I have no receive any Test
emails from Otrs. Although Mercury shows the email in ther SMTP Server
window as correct emails.
I'm lookin in Mercury for some misconfigurated.
Any advice?
Best regards
Adrián
Hi Damian,
at first, never edit Kernel/Config/Defaults.pm! It will be updated
with newer otrs version. Use Kernel/Config.pm!
For more info see: http://doc.otrs.org/1.2/en/html/configfile.html
On Fri, Apr 16, 2004 at 02:21:15PM -0700, Damian Fuentes wrote:
> I'm trying to filter pre-screened spa
Hey Adrián,
I had a similiar problem. I could solve it by changing the user name and
password. I just left them blank. Then it worked. I don't know why this is,
but for my it solved the problem.
Hope I could help you,
Andreas Bublitz
Adrián Deccico wrote:
> Thanks for the info, I have test Merc
