I currently have 38,000 mail messages in my root mailbox. I have received
them in less than a month's time. The majority come from the OTRS cron
daemon. Can someone please tell me how to make this stop?
Here are the contents of a mail message:
>From [EMAIL PROTECTED]
X-Original-To: [EMAIL PROT
Hi Ian,
Two things:
1. if you are going to update to the CVS version you have to update your
database too (DBUpdate-to-1.3.mysql.sql).
2. don't forget, you have to enable the new feature in your Config.pm
$Self->{'Frontend::NotifyModule'}->{'3-ShowAgentOnline'} = {
Module => 'Kernel:
Markus Ruecker wrote:
Hi Ian,
This feature is already implemented in the actual CVS version and will be
part of the next official release...
So, with this feature enabled, you can see how many and which agent
(customer) is logged in.
Many thanks Markus, good to know. I will update from cvs for
Hi Ian,
This feature is already implemented in the actual CVS version and will be
part of the next official release...
So, with this feature enabled, you can see how many and which agent
(customer) is logged in.
Regards,
Markus Ruecker
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61
Scott Millard wrote:
Ian,
under the admin area, misc section (far right) goto "Session Management". That should
show you how many, you'll have to scroll through the information there to determine who.
Thanks Scott,
It would be nice if a simple list could be seen on logging in. However,
the i
Ian,
under the admin area, misc section (far right) goto "Session Management". That should
show you how many, you'll have to scroll through the information there to determine
who.
>>> [EMAIL PROTECTED] 5/24/2004 9:34:32 AM >>>
Hi all,
Just joined the group and setting up otrs for testing. I ca
Hi all,
Just joined the group and setting up otrs for testing. I cannot find
what I want in the docs (it's probably there of course ;-))
As the admin user, can I see which agents are logged in easily?
Ian
___
OTRS mailing list: otrs - Webpage: http://o
I've setup OTRS to use 3 separate queues. IT,Cars,Radios. Each one has
its own email address IT@, Cars@, [EMAIL PROTECTED] I've assigned each one the
proper email address. But for some reason all email notices are coming
from the first email address i created, in this case, [EMAIL PROTECTED] A
