[otrs] [Fwd: failure notice]

2004-07-05 Thread Guruprasad G V
Original Message Subject: failure notice From:[EMAIL PROTECTED] Date:Tue, July 6, 2004 5:19 pm To: [EMAIL PROTECTED] -- Hi. This is the qmail-send progra

Re[8]: [otrs] ticket id in the body

2004-07-05 Thread Daniel Balan
Hello Robert, It is great. That one "" made my day :) If I really manage to deal with that "Can't locate object method "GetAllUserIDsByQueueID" error I will go to get a cold beer. Cheers, Daniel - Monday, July 5, 2004, 9:27:05 PM, you wrote: Robert> On Mon

RE: [otrs] Attachments not viewable

2004-07-05 Thread Nigel Clarke
Hi Martin, Fixed my problem. I set the character set to utf-8 instead of iso-8859-1. MySQL doesn't support UTF8 until 4.1.x. Thanks again for your help. Regards, Nigel -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Martin Edenhofer Sent: Saturday, 3 J

Re: Re[6]: [otrs] ticket id in the body

2004-07-05 Thread Robert Kehl
On Monday, July 05, 2004 7:08 PM Daniel Balan <[EMAIL PROTECTED]> wrote: > Robert> It is already adressed in 1.2.3. It might be you're running > into Robert> inconsistencies due to having chosen the CVS version. > You are wright, I tried to use it for normal responses. > For auto responses is ok. >

Re[6]: [otrs] ticket id in the body

2004-07-05 Thread Daniel Balan
Hello Robert, Monday, July 5, 2004, 7:41:23 PM, you wrote: Robert> On Monday, July 05, 2004 5:18 PM Robert> Daniel Balan <[EMAIL PROTECTED]> wrote: >> I just update it. The same result. >> What should I check to make sure I am using the wright version. What >> file(s) ? Robert> It is already ad

Re: Re[4]: [otrs] ticket id in the body

2004-07-05 Thread Robert Kehl
On Monday, July 05, 2004 5:18 PM Daniel Balan <[EMAIL PROTECTED]> wrote: > I just update it. The same result. > What should I check to make sure I am using the wright version. What > file(s) ? It is already adressed in 1.2.3. It might be you're running into inconsistencies due to having chosen the

Re[4]: [otrs] ticket id in the body

2004-07-05 Thread Daniel Balan
Hello Robert, After updating I get the following error while running the PostMasterPOP3.pl : "Can't locate object method "GetAllUserIDsByQueueID" via package "Kernel::System::Queue" at /data/otrs/Kernel/System/Ticket/Article.pm line 273. Any ideas ? Daniel Monday, July 5, 2004, 12:43:03 PM, y

Re[4]: [otrs] ticket id in the body

2004-07-05 Thread Daniel Balan
Hello Robert, I just update it. The same result. What should I check to make sure I am using the wright version. What file(s) ? Cheers, Daniel Monday, July 5, 2004, 12:43:03 PM, you wrote: Robert> On Monday, July 05, 2004 8:04 AM Robert> Daniel Balan <[EMAIL PROTECTED]> wrote: >> I just set my

Re: Re[2]: [otrs] ticket id in the body

2004-07-05 Thread Robert Kehl
On Monday, July 05, 2004 8:04 AM Daniel Balan <[EMAIL PROTECTED]> wrote: > I just set my default anser like that > > > > > > > > > and the result is: > > - > - > - > - > > I did so too - it works. > I didn't told you that I am using v1.3xCVS > Is there something that I should enable fi