Hi Wes!
On Friday, September 03, 2004 11:38 PM
Wes Plate <[EMAIL PROTECTED]> wrote:
> I can navigate through OTRS just fine, pull up tickets and otherwise
> interact with the server. Then I try to reply to a ticket and when I
> press "Send mail!", my browser sits forever at "Contacting
> support.
neve mind I found it.
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Neal TimmSent:
Friday, September 03, 2004 5:26 PMTo: User questions and discussions
about OTRS.Subject: RE: [otrs] Queues
I changed it and works fine accept now all tickets go to
postmaster queue is there
I changed it and works fine accept now all tickets go to
postmaster queue is there some setting I missed.
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tyler
HepworthSent: Friday, September 03, 2004 4:41 PMTo: User
questions and discussions about OTRS.Subject: RE: [otrs]
Yes. I don’t remember the exact
code, but look through defaults.pm for “customerownselectionpanel”
or something like that. You can define the queues you want them to see there.
Tyler Hepworth
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Neal Timm
Sent: Fr
How do I trouble shoot this problem...?
I can navigate through OTRS just fine, pull up tickets and otherwise
interact with the server. Then I try to reply to a ticket and when I press
"Send mail!", my browser sits forever at "Contacting
support.automaticduck.com" Safari eventually times out, oth
I would like to have
multiple valid queues but only want the customer to be able to see one queue is
there any way to hide these when the customer selects create
ticket.
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Title: Message
Hi
I am trying to
restrict items that the customer can set and see such as owner, priority, all
queues and status. I've managed to remove the right-hand bar from the
ticketzoom and also owner and status from
customerstatusviewtable.dtl.
What I now need to
do is to remove
Robert L Mathews wrote:
Is there any reason against wrap=soft in the input field? As I see it,
this would fix the problem.
Hmmm. I was the one who suggested the new line wrap algorithm (it was
discussed on dev list), but I think I must not have made that part clear:
the algorithm can only work w
