RE: [otrs] DateCalc and Date::Manip

2004-11-30 Thread Edgar Meij
>Months will be converted to days with factor 30.5 which will sure give more >"precise" result Thought of that as well, but I read this from the DateManip pages: ...it is NOT known how many days form a month. As a result, the part of the delta containing month/year and the part with sec/min/hr/da

[otrs] Can't Get to /otrs/index.pl

2004-11-30 Thread Jesse Shumaker
I recently did a fresh install of 1.3.2 and then restored my 1.2.3 database to it. Everything looked like it restored fine and I can see all the restored data within mysql but when I try to access the /otrs/index.pl page I get the error below. This prevents me from using OTRS. I didn't see anyt

Re: [otrs] DateCalc and Date::Manip

2004-11-30 Thread Damir Dzeko
Edgar Meij wrote: Hi Damir, One quick question... I've been looking at (and working with :) ) your interval_to_seconds sub in conjunction with Date::Manip. One problem arises though. If a ticket is more than a month old, the DateCalc delta returns months as well. They get chunked off however when p

RE: [otrs] UnlockTickets.pl

2004-11-30 Thread Edgar Meij
Hi Damir, One quick question... I've been looking at (and working with :) ) your interval_to_seconds sub in conjunction with Date::Manip. One problem arises though. If a ticket is more than a month old, the DateCalc delta returns months as well. They get chunked off however when parsing to minutes

Re: [otrs] UnlockTickets.pl

2004-11-30 Thread Damir Dzeko
[EMAIL PROTECTED] wrote: I have exactly the same problem, UnlockTickets.pl --timeout does not work, however UnlockTickets.pl --all does work. Does anyone know a workarround for this problem? I noticed the same problem and fixed it. Try patching it with this patch. (Go into otrs/bin directory and ru