so stupid. ok i found it already
N.
Wednesday, December 1, 2004, 2:06:33 PM, you wrote:
NR> how does one make use of the time units? can i sum the total time
NR> units of a ticket or customer ?
NR> N.
NR> ___
NR> OTRS mailing list: otrs - Webpage: ht
Hi everyone,
Firstly I’d like to qualify this by saying that my
knowledge of OTRS is only at a user level. We had OTRS installed for us
by an IT consultant and technically, I know very little about the system.
What we are looking for is to have a webpage that users can
go to,
Greetings,
I've searched the archives but can't seem to find any information on
this. I'm having trouble with Carp.pm on my Gentoo box. I've installed
otrs from the tarball (the ebuild appears to have some problems - at
least for me).
Apache/2.0.52 (Gentoo/Linux) mod_perl/1.99_11 Perl/v5.8.4 m
how does one make use of the time units? can i sum the total time
units of a ticket or customer ?
N.
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Hello,
I know, that it is no great idea to use Sarge yet on important production
systems, but I did anyway...
Here goes the most important issue first: we are now unable, to create
manual tickets any longer, either way, if they are phone or email tickets.
But the automatic ticket creation by in
Hi Edgar,
Edgar Meij wrote:
Months will be converted to days with factor 30.5 which will sure give more
"precise" result
Thought of that as well, but I read this from the DateManip pages:
...it is NOT known how many days form a month. As a result, the part of the
delta containing month/year and th
