[otrs] GD and Stats

Hi, I have installed OTRS without installing GD. I read in the manual that you cannot generate the graphs without GD, which makes perfect sense. However, I am not able to get even the text-based or CSV version of the stats to generate. Is this normal behavior? Or do I need to do something wrong

RE: [otrs] Attachments being cut off

Hi Chris, We are having the same problem at my work with the exact same setup (OTRS 1.3.1, using file system for attachments, win2k). Did you end up solving the problem? Cheers Peter Macaulay -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Chris Salter Sen

[otrs] bulk feature problems

with several messages, I get errors when using the bulk feature. In my "locked" tickets, when clicking on some tickets and then on bulk action, it says that I have to select mininum 1 ticket first. But I HAVE selected at least one ticket!! I tried several tickets, some work, most do NOT work!!

[otrs] Greek Language

We are deploying OTRS 1.2.3 Do you support or when will you support Greek Language? What are the requirements? We are deploying OTRS in Greece and this is very essential. Thanks Rym Touati ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ A

Re: [otrs] Pending auto close

with +, it will close the ticket successfuly, while with - it will close it uns-fuly. На чт, 2004-03-18 в 00:06, Stefan Testa записа: > Ok. This feels like a very stupid question, but what is the difference > between “Pending auto close +” and “Pending auto close –“? > > > > Stefan > > >

[otrs] date format in pending date

When I respond to a mail, I have the pending date at the end. However, the pending date is MM DD - hh:mm but I want to have it DD MM as I had it in the previous version. How can I do this? Where do I have the edit? thanks, marc ___ OTRS m

[otrs] auto-reply to cc: addresses?

Hello everybody To the point: how can we make otrs send auto replies not only to the From: address but to all cc: addresses, and to certain other (prefixed) addresses? thanks in advance for any replies, george. ___ OTRS mailing list: otrs - Webpage:

Re: [otrs] OTRS online forms

otrs has a Customer Interface Module, Instructions on how to tailor this to specific data entry requirements are included in the otrs documentation available at http://otrs.org/ Un-authenticated data entry is not really a good idea, especially if your users have a pretty basic understanding, and v