Hi,
On Wed, 19 Jan 2005, Chris H wrote:
Greets;
Testing OTRS on SUSE 9.2 with rpms supplied by SuSE (ftp install;
otrs-1.2.4-2) seem to cause an error with apache2. The line that it barf's on
is the following:
line 10 of
/opt/otrs/scripts/apache2-httpd.include.conf which reads as follows;
==
I think you can just download the latest RPM and
update it.
Chris
--- Cobb <[EMAIL PROTECTED]> wrote:
> Can anyone help out with this?
>
> Cobb wrote:
>
> > Can anyone tell me how to upgrade from OTRS 1.2 to
> 1.3 from source?
> > Consider it's installed in /opt/otrs on a RH9
> system.
> > _
Try deleting the Config.pm file and copy over a new
copy from Config.dist.pm. Then run the installer.pl
and any syntax error may be removed.
You will lose the changes you made into Config.pm
though.
Chris
--- Chris H <[EMAIL PROTECTED]> wrote:
> Greets;
>
> Testing OTRS on SUSE 9.2 with rpms s
Hi Guys,
Can someone send me the link to upgrade OTRS (Windows Version) from 1.2 to 1.3
I remember a few member form this list have upgrade to 1.3 (Win32).
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Can anyone help out with this?
Cobb wrote:
Can anyone tell me how to upgrade from OTRS 1.2 to 1.3 from source?
Consider it's installed in /opt/otrs on a RH9 system.
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Greets;
Testing OTRS on SUSE 9.2 with rpms supplied by SuSE (ftp install;
otrs-1.2.4-2) seem to cause an error with apache2. The line that it
barf's on is the following:
line 10 of
/opt/otrs/scripts/apache2-httpd.include.conf which reads as follows;
==
This was fixed by doing the following command on
fedora core 3.
setenforce 0
I guess security was jacked up pretty high on the box.
Chris
--- "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> wrote:
> I keep getting Warning: Kernel/Config.pm isn't
> writable! when i try to run the installer.
>
> I have
I keep getting Warning: Kernel/Config.pm isn't
writable! when i try to run the installer.
I have done chmod 777 on the Config.pm file etc but
still it will not work. I also did "chown Config.pm
apache" and that did not work either.
Please can someone help me. This looks like a simple
issue which
Thanks for you quick respons on the syntax for SendNoAutoResponseRegExp
I will read the pages!!
"No, because there doesn't seem to be a bug in it. I guess you did
(mis)configure too much."
==> I hardly configured anything specific??!! Where could I have done something
wrong?
Regards,
Peter
I think I got my script to work. However, the patched GenericAgent.pm would
still be greatly appreciated. I'd like to be able to have it auto-answer
closed tickets.
# --
# Kernel/System/GenericAgent.pm - generic agent system module
# Copyright (C) 2001-2004 Martin Edenhofer <[EMAIL PROTECTED]>
Steven Morris schrieb:
cannot redirect stderr to stdout: Bad file descriptor at
> /opt/otrs//Kernel/System/CheckItem.pm line 63
Does the following help?
http://lists.otrs.org/pipermail/otrs/2003-May/001680.html
Regards,
Robert Kehl
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Jack Doyle schrieb:
Robert... thanks for the reply. No, the patch didn't work.
Please post the file revision of your GA, I'll get you a going one
_with_ the Answered option.
What do you mean by "Post the call to the script in GenericAgent and
eventually the script
itself"?
What did you note
Peter van Beugen schrieb:
I would like to configure the SendNoAutoResponseRegExp option so that no
Auto respons will be sent to a certain domain .
Can anyone help me with the right syntax for SendNoAutoResponseRegExp
(((MAILER-DAEMON|postmaster|abuse)@.+?\..+?)|[EMAIL PROTECTED])
and maybe expla
Message:
Need ArticleType or ArticleTypeID!
Traceback:
ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Wed Dec 29 22:09:35 2004
Message: Need ArticleType or ArticleTypeID!
Traceback (8345):
Module: Kernel::System::Ticket::ArticleSend (v1.19.2.1) Line: 1136
Module: Kernel::Modules::AgentF
What bug are you referring to?
-Original Message-
From: Peter van Beugen [mailto:[EMAIL PROTECTED]
Sent: Wednesday, January 19, 2005 2:11 PM
To: otrs@otrs.org
Subject: [otrs] Send No Auto Response to domain mydomain.nl
I would like to configure the SendNoAutoResponseRegExp option so tha
I would like to configure the SendNoAutoResponseRegExp
option so that no Auto respons will be sent to a certain domain
.
Can anyone help me with the right syntax for
SendNoAutoResponseRegExp and maybe explain a little about the standard syntax :
<.+?\..+?'>
I added SendNoAutoResponseRe
I am trying to implement spell checking. I have it working, but the
"Change" and "Ignore" buttons do very weird things.
If I have two words wrong, for instance, I have four radio buttons. Two
for each word. However, pushing one of the radio buttons will cancel
the other.
If I have three words,
I posted earlier, I was just wondering if there were any thoughts on
this one: (thanks in advance)
Robert... thanks for the reply. No, the patch didn't work. My Generic
Agent was totally broken after the patch. I posted the error to the
list yesterday afternoon (eastern us time). I did make a
Bonjour,
Pour être plus clair dans config.pm as-tu vu ?
#* SecureMode
# (Enable this so you can't use the installer.pl)
#$Self->{SecureMode} = 1;
*
Voila
Bernard Duclot
Bernard PRE a écrit :
Hi,
I have just installed otrs (i am a newbee) and i nedd some help.
I can't join this url : http://
Hi,
I'm using OTRS 1.3.1 on redhat
linux.
When trying to create an account for customers
on the customer login page of OTRS, the following error message
is sometimes displayed:
---
Software error:cannot redirect stderr to stdout: Bad file descri
Robert... thanks for the reply. No, the patch didn't work. My Generic Agent
was totally broken after the patch. I posted the error to the list yesterday
afternoon (eastern us time). I did make a backup of GenericAgent.pm before the
patch, so I just restored that.
What do you mean by "Post t
Bernard PRE writes:
Hi,
I have just installed otrs (i am a newbee) and i nedd some help.
I can't join this url : http://my_server/otrs/installer.pl
Forbidden
You don't have permission to access /otrs/installer.pl on this server.
check that installer.pl is executable, and that /otrs points to the cg
Hi,
I have just installed otrs (i am a newbee) and i nedd some help.
I can't join this url : http://my_server/otrs/installer.pl
Forbidden
You don't have permission to access /otrs/installer.pl on this server.
My config :
Mandrake 10.1
in my commonhttpd.conf : (i think my error is here !! but i
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