Re: [otrs] After upgrading to 2.0.1 from 2.0 beta 4 merging of tickets fails.

Hi Ken, I found this error. It's a bug. Will be fixed in OTRS 2.0.2. -Martin -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! Ken Kilgore wrote: While testing after upgrading from 2.0 beta 4 to 2.0.1 I have found a

Re: [otrs] need help rejecting messages]

Hi Cesar, Cesar Hernandez wrote: I have been trying to set up an auto reply for rejected messages but the documentation has not been helpful on that. I'll try to explain my problem. When i receive a ticket the first thing i do is get to the zoom view and have a quick look, but if the message h

[otrs] Re: cant display statistic report

sorry for being multiple, after check previous communication in the list, I've found the prob is due to the missing "stats" group after upgrading from old OTRS. After force adding this into the OTRS, and it works well then. Thanks for your help anyway! :-) Br, J On Sat, 6 Aug 2005, Jason Shih