How about the documentation at otrs.org, has all the answers? That's
always the first place to look for answers!
HTH
Richard
Cronin, Aidan wrote:
Hi,
I a new to seting up OTRS and have a lot of newbie type questions, for
example how do I change the default customer login screen? How do I
Hi,
I a new to seting up OTRS and have a lot of newbie type questions, for
example how do I change the default customer login screen? How do I seet up
SMTP relay?
If anybody has an idiots guide for this it would be trully appreciated.
Thanks in advance.
Aidan
This el
Hi,
Stats, Ticket Overview, Graph format produces the following error:
Can't locate object method "png" via package "GD::Image" at
../..//Kernel/Modules/SystemStats.pm line 330.
CentOS 4.2 fully patched
following GD rpms are installed:
perl-GD-Text-Util-0.86-1.2.el4.rf
perl-GD-2.30-1.2.el4.rf
Did you ever get an answer for this, Alexander? I have the same
question. I'll dig into the config files and let you know if I find an
option there.
--
jt
Alexander Kardailsky wrote:
Hi all,
Is there a way to set different bcc email address for different
queues? Thanks in advance.
Am having the same problem but on FreeBSD 5.4. n Fri, 2005-12-09 at
08:27 +, John Gurhy wrote:
> HI,
>
> I am running version 2.0.3 on Windows 2003 and I am trying to get PGP
> working.
>
> PGP can't open a clear signed message, even if I try and manually verify the
> file from the CMD lin
HI,
I am running version 2.0.3 on Windows 2003 and I am trying to get PGP
working.
PGP can't open a clear signed message, even if I try and manually verify the
file from the CMD line. It looks like the tmp file is being kept locked open
as I get the following error message:
"gpg: can't open `C
Our tickets tend to last numerous days, not just a few hours, so we
have mostly disposed of locking. However, we tend not to have more than
20 - 30 new/open tickets at any one time.
It is nice to see who is working on what ticket.
Is there a way to see the ticket owner in the summary view?
Th
