Shayne Goldberg wrote:
I am configuring OTRS with a list of our customers. I am using the
CustomerID field as the Company Name the customer_user is
associated with. I am encountering some limitations.
I have some customer_users who are associated with more multiple
companies (CustomerI
Hello,
is there any way to discard e-mails based on some filtering rules ? My
goal is to not open new tickes when an e-mail is coming from
MAILER-DAEMON or contains "failure notice" or "SPAM" in the subject. I
only want to discard these kind of emails.
Thanks
A.
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Hi,
I know that this topic has been discussed for some times. But I am not able to fix my problem.
First of all I would like to say that I am quit new to Unix/FreeBSD (and all related stuff).
Here is what I am trying todo. I would like to run otrs on FreeBSD. The Backend for otrs should be th
