Dustin Oprea wrote:
It appears that they aliases may not have been setup... So I need
to look into that.
Didn't the otrs rpm install a config file in /etc/httpd/conf.d/ or
something? rpm -qc otrs ?
I believe that I've disabled SELinux at present to try and minimize
the confusion :) .
It appears that they aliases may not have been setup... So I need to
look into that.
I believe that I've disabled SELinux at present to try and minimize the
confusion :) .
Peter van Beugen wrote:
And did you disable SElinux?
-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mail
And did you disable SElinux?
-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Dustin
Oprea
Verzonden: maandag 2 oktober 2006 14:15
Aan: User questions and discussions about OTRS.org
Onderwerp: Re: [otrs] OTRS installation..
I mean that it is the regular F
Take a look at the mysql
documentation, how to backup and restore (mysqldump) the (otrs) database.
I moved OTRS before as:
- backup the original OTRS
database
- install OTRS on the new
server
- rename the installed
OTRS database
- create an empty
database (OTRS)
- restore the backu
Hi,
I’m still waiting for a response to
this question.
Thanks,
David
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David
Young
Sent: Tuesday, September 26, 2006
8:24 AM
To: otrs@otrs.org
Subject: [otrs] Backup and restore
OTRS on windows 2003
> See the docs: http://doc.otrs.org/2.0/en/html/
> x7930.html#Ticket:Frontend::Agent::Ticket::ViewZoom
>
> Admin -> SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewZoom ->
> Ticket::Frontend::ZoomExpandSort
Hi Nils,
thanks, but it wasn´t that. I figured it out, I had to change the
Marc Herms wrote:
I had this issue already 2 years ago and configured OTRS in the
correct way (for me), but then I had to install it new and now it´s
gone. Now, when I reply to a message and choose a response, the
response is AFTER the original message, but I would like to have it
BEFORE!
I had this issue already 2 years ago and configured OTRS in the correct way (for me), but then I had to install it new and now it´s gone. Now, when I reply to a message and choose a response, the response is AFTER the original message, but I would like to have it BEFORE! How can I change this?
Hi everybody,
and first thanks for this great job, I have installed ORTS 2.0.4 last week
and all is workin g very nicely.
Anyway, I am through the customization process and would like to add some
extra information in the customer user table. As we are supporting a
software, I would like to add
Hi all,
can someone tell if it's possible, to customize ticket "Age:" in
queueview? It would be nice to have date of last article shown instead.
Best regards,
Alex
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Op 2-okt-2006, om 14:14 heeft Dustin Oprea het volgende geschreven:
I mean that it is the regular Fedora Yum repositories.
Ah ok, Fedora. I see it's in Fedora Extras these days. Nice.
The documentation says I should be able to access it via http://
localhost/otrs/installer.pl, but the instal
You should have a alias similar to this one in your httpd.conf.
Alias /otrs-web/ "/usr/usr200/otrs/var/httpd/htdocs/"
ScriptAlias /otrs/ "/usr/usr200/otrs/bin/cgi-bin/"
Alias /otrs "/usr/usr200/otrs/bin/cgi-bin/"
And restart apache..
Andre
-Original Message-
From: [EMAIL PROTECTE
Did you restart Apache?
-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Dustin
Oprea
Verzonden: maandag 2 oktober 2006 14:15
Aan: User questions and discussions about OTRS.org
Onderwerp: Re: [otrs] OTRS installation..
I mean that it is the regular Fedora
I mean that it is the regular Fedora Yum repositories.
The documentation says I should be able to access it via
http://localhost/otrs/installer.pl, but the installer.pl script is
installed to /var/www/otrs/bin/cgi-bin/.
It just doesn't work. Any ideas?
Nils Breunese (Lemonbit Internet) wrot
Dustin Oprea wrote:
I was wondering if someone could help me--- I've never used OTRS
before, and I was hoping to be able to get my company up on it. The
problem seems to be that after I install the RPMs, all of the paths
appear to be different than the paths described in the install
instr
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