Hey Kai,
I have
OTRS 2.1.2
FAQ 1.0.11
And it seems to be only a matter of the link that is referenced by the module.
In the Ticket Module the link from the ticket to the faq is
http://your.system.otrs.de/otrs/index.pl?Action=AgentFAQ&FAQID=4
but the FAQ returns directly to the FAQ explorer b
Has anyone written a “dashboard” function for
OTRS? Something that would have things like current open tickets, new tickets
for today, closed today, etc…?
Thank you,
Jason Loven
Manager
- Technical Services Department
Computer Associates, Inc.
36 Thurber Blvd, Smithfield RI 02
Hi Shawn!
> I have the same problem. Now I have the newest version of the FAQ
> installed and I do not receive the message, but the link in the ticket
> sends me to the FAQ explorer, and the link in the FAQ sends me to a
blank
> page. HELLP! This is the "meat" of the system. Any ideas?
Whi
Hello,
OTRS does not GPG-sign messages, that's my problem.
I have done the ususal Google/FAQ/lists research, to no avail.
GPG seems to be set up correctly within OTRS (DSA key) as it does offer
me to encrypt messages when the recipient's pubkey is found and it DOES
encrypt. So far, so good.
But
Hello,
I have the same problem. Now I have the newest version of the FAQ installed
and I do not receive the message, but the link in the ticket sends me to the
FAQ explorer, and the link in the FAQ sends me to a blank page. HELLP!
This is the "meat" of the system. Any ideas?
Vielen Dank
