AW: [otrs] Agent Confusion

Hey Dave, Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Dave Wojciechowski Gesendet: Sonntag, 3. Dezember 2006 19:23 An: User questions and discussions about OTRS.org Betreff: [otrs] Agent Confusion

[otrs] where's location error log

dear all, i got something problem to find location error log. i want to find log about internal server error. where's location error log? thx for ur help - HM - Do you Yahoo!? Everyone is raving about the all

[otrs] how to integrated with outlook 2003

hi, i am running linux red hat 9.0 and trying to configure how i can send e-mail to Microsoft Outlook 2003. cause my company use Microsoft Outlook for send/receive e-mail Internal. what should i do? plz share ur experience and thanks to share ur experience ASAP thx, - HM - ___

[otrs] Agent Confusion

Has anyone run in to this problem, I find that my agents are adding notes to the tickets and need to look back at the original issue but there is no way of doing that w/o opening many windows and many sessions and searching around. Is there anyway that a preview of the issue can be added to the n

Re: [otrs] OTRS Install Problems

Peter van Beugen wrote: Did you try SetPermissions.sh ? http://doc.otrs.org/2.1/en/html/x325.html#webserver-configuration on FCx: (SetPermissions.sh apache apache apache apache apache) That won't work. You'll have to specify the OTRS user's homedir as the first argument. And why use a

RE: [otrs] OTRS Install Problems

Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Ed Carlsen Verzonden: zaterdag 2 december 2006 19:56 Aan: otrs@otrs.org Onderwerp: [otrs] OTRS Install Problems Sorry to be a pest. Trying to install OTRS 2.0.2 on a Red Hat Fedora Core 4 system. I

RE: [otrs] OTRS Install Problems

I use OTRS (2.1.x) on FC5 (recently upgraded from 2.0.x and tested on FC6) and before on FC4, all without any problems, so I should work! Did you try SetPermissions.sh ? http://doc.otrs.org/2.1/en/html/x325.html#webserver-configuration on FCx: (SetPermissions.sh apache apache apache ap

[otrs] Simple customizations

Where do I customize simple things like the company name and logo image? Is there a "quick" guide - not having to dig in so much documentation? Thanks, Dan ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail