________________________________
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Ed
Carlsen
Verzonden: zaterdag 2 december 2006 19:56
Aan: otrs@otrs.org
Onderwerp: [otrs] OTRS Install Problems
Sorry to be a pest.
Trying to install OTRS 2.0.2 on a Red Hat Fedora Core 4 system.
I installed it from a rpm package without a problem.
When I try http://mysite.com/otrs/installer.pl I get
Forbidden
You don't have permission to access /otrs/installer.pl on this server
I have tried creating an .htaccess file but it did not help.
I have checked the apache log files at /var/log/httpd/error_log
and it says:
client denied by server configuration:
/var/www/otrs/bin/cgi-bin/installer.pl
I have reviewed otrs.conf at /etc/httpd/conf.d and can not see a
problem.
SELINUX is disabled and perl is installed with all required modules.
Can you help before I go insane?
Thanks in advance.
Ed
--- Begin Message ---
I had same problem and for the moment I put a .htaccess file in directory where
i have installer.pl file.
In the .htaccess put allow from all ; it's not a very good solution but it work
and after you can adapt you .htaccess file.
Do the same for images directory.
Richard
________________________________
From: [EMAIL PROTECTED]
To: otrs@otrs.org
Date: Wed, 29 Nov 2006 21:30:57 -0600
Subject: [otrs] OTRS Installation Problems
All,
I am installing OTRS-2.0.4 on Linux Fedora Core 4. I used yum and
installed the rpm without incident.
When I try http://stleo.net/otrs/installer.pl I receive the following
error:
Forbidden
You don't have permission to access /otrs/installer.pl on this server.
Additionally, a 403 Forbidden error was encountered while trying to use
an ErrorDocument to handle the request.
Can you provide any help?
Thanks.
Ed Carlsen
________________________________
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