Dear list,
I am testing version 2.16.
I have now 1600 open tickets in one queue and the OTRS more or less stop
responding, every request takes ages to complete, etc.
Is it normal? Does anybody has performance information? What is the
system limitation?
If I want to close all open tickets
I think you can increase dubug by adding the following the directive to
your config and restarting apache.
$Self->{'Debug'} = 0;
You can run otrs/bin/PostMasterPOP3.pm to force a pop3 pickup.
Matthew Joyce
02 9382 0051 | IT Manager | Children's Cancer Institute Australia for
Medical Resear
Markus Uelzer wrote:
Would it be possible to have subqueues of subqueues?
In the meaning a hirachry like "English tickets" -> "Product: XYZ" -
> "Technical Support" ?
That was what I was suggesting. I haven't tried it, but I think that
might be possible.
Nils Breunese.
PGP.sig
Descript
Would it be possible to have subqueues of subqueues?
In the meaning a hirachry like "English tickets" -> "Product: XYZ" ->
"Technical Support" ?
Best regards,
*Von:* "User questions and discussions about OTRS.org"
*Gesendet:* 29.07.07 13:42:08
*An:* "User questions and discussions
Markus Uelzer wrote:
Currently it is planned to use OTRS in our helpline. We ordered a
managed server now, but there are still some things left which I am
unsure about.
It is planned to have main queues for every language (we habe
support mail adresses for every language). Every language
Dear all,
Currently it is planned to use OTRS in our helpline. We ordered a managed
server now, but there are still some things left which I am unsure about.
It is planned to have main queues for every language (we habe support mail
adresses for every language). Every language queue will divede
