Re: [otrs] RE: otrs Digest, Vol 51, Issue 65

Please don't reply to Digests! /L Mujtaba Karim wrote: HI I guess if he is running a one man's show or is comfortable with attaching notes and wise enough for to check time There is no issue. I just want to comment that no one was able to figure this out.*odd* Take care No offence to

Re: [otrs] RE: what is the best linux distro in my situation?

Just to add, I'm not above being corrected if I'm wrong, so if someone has compiled a step-by-step howto for installing OTRS 2.2.3 on OSX Server, I'd love to read it. Thanks. On 10/31/07, kerneljack [EMAIL PROTECTED] wrote: OK, I will read the upgrade docs. We have had nothing but problems

[otrs] apache ssl windows

Hello, Does anyone have any experience with https under apache on a windows 2003 server? I am searching for ways to enable this, but I keep running into trouble in not finding files for apache 2.2.4. Peter ___ OTRS mailing list: otrs - Webpage:

Re: [otrs] RE: what is the best linux distro in my situation?

Hmm.. I would consider doing it but I need to get some free time. Probably in about 2 weeks or so.. I just would modify the source install docs a bit.. And then when its time to configure apache I can show it from the server manager perspective which creates really clean separate conf files for

[otrs] configure-problems

Dear list-members (and OTRS-specialists ;)! today I tried to update our old OTRS 2.1.1 to 2.2.3 on a new host. After larking around with the new installation (4 hours) I got a big and smoking head and now hope to find a solution on this list. Here my problem is: I can't get OTRS to notice the

Re: [otrs] apache ssl windows

Hi, Peter Hoogkamer schreef: Does anyone have any experience with https under apache on a windows 2003 server? I am searching for ways to enable this, but I keep running into trouble in not finding files for apache 2.2.4. please specify your problems more. I installed Apache under

[otrs] clear a whole queue

Hello, I apologize in advance if my question seems to simple for the list - however i could not find the documentation to answer it on the web. Without the details of how I got to this point, suffice to say I have a bunch of junk tickets in the Raw Queue and I'm trying to clear them all out

[Solved] Re: [otrs-de] Rechte-Problem: Tickets nur mit RW-Recht sichtbar

Karsten Heymann [EMAIL PROTECTED] writes: wir haben gerade ein kleines, aber recht nerviges Problem festgestellt: In OTRS 2.2.3 (ITSM 1.0.2) können Agents die Tickets in ihren Queues nur sehen, wenn sie das rw-Recht haben. Sobald ich Ihnen dieses Recht nehme, aber alle anderen belasse, sehen

Antw: Re: [otrs-de] CC-Feld anhand Wert in Freetextfeld füllen

Ich bin bis Freitag, 02.11.07 in Urlaub. Auf Ihr Anliegen werde ich danach umgehend zurückkommen. Bei EDV-Problemen steht Ihnen das Support-Telefon (0751) 87-2033 zur Verfügung. Mit freundlichen Grüßen Jörg Napp Leiter der zentralen EDV-Abteilung Oberschwaben Klinik gGmbH Elisabethenstraße

Re: [otrs-de] CC-Feld anhand Wert in Freetextfeld füllen

Morgen Jens, Jens Knoernschild schrieb: Hallo, wir haben folgendes Problem: Wir haben 2 Queues (EDV und Eigenbetrieb) in jeder Queue gibt es bestimmte FreeTextfelder (Kostenstelle) die je nach Auswahl der Queue Pflichtfelder sind. D.h. 2 FreeTextfelder bei der Auswahl der Queue EDV ist das