hi soeren,
we have the same issue while upgrading from 1.3 -> 2.2 a solution is
that the customer can click on the "search"-button to search their old
tickets.
--
Stefan Kulcsar
On Thu, 2007-11-22 at 10:23 +0100, Sören Malchow wrote:
>
> Dear all,
>
> we just upgraded from 2.0.5 to 2.2.4,
Hello All,
So we have OTRS installed for about a year now and it works like a
charm, however because it works so good we are adding other groups to
our install and are having a size issue with the database. I have read
the documentation and have determined that changing from storing
attachment
HI,
This is my 1st post to this list, and you'll have to bear with me as I'm
not a Linux person at all. Strictly windows I'm afraid.
Anyway this is my setup
OTRS: 2.0.3
OS: CentOS Release 4.3 Final 2.6.9-34.ELsmp
MYSQL: MySQL version 4.1.12
4 working OTRS databases running and am trying to
Hi,
On Thursday 22 November 2007 11:06:19 DataForce CRM wrote:
> Line 9 of Config.pm is FQDN is support.dataforcecrm.com
I guess that the other poster meant for you to copy & paste the actual
line. But judging from the error message...
> Unquoted string "elf" may clash with future reserved word
Yes I have read the manual. This is suse 10.2.
Line 9 of Config.pm is FQDN is support.dataforcecrm.com
JR
- Original Message -
From: "Andy Lubel" <[EMAIL PROTECTED]>
To: "User questions and discussions about OTRS.org" , "otrs"
Sent: Wednesday, November 21, 2007 3:11:23 PM (GMT-0600) Am
Did anyone succeed with an installation of OTRS on a Dreamhost server?
If Yes, I would be grateful for a little HOW-TO.
Robert Pankowski
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe
Dear all,
we just upgraded from 2.0.5 to 2.2.4,
-> install 2.2.4
-> dump database from old 2.0.5
-> run sql upgrade scripts
-> migrate settings from old to new otrs
The users are authenticated against an Acitve Directory.
After the upgrade all tickets in the frontend are missing, meaning no u
Hi,
I've spent the entire day going through docs and websites on getting OTRS
authenticating to Windows AD via LDAP and am close, but still get a problem:
[Thu Nov 22 19:04:49 2007] [error] [client xx.xx.xx.xx] Message: Search
failed! base='CN=otrs_ldap_allow_A,OU=Groups,OU=Builtin,DC=,DC=
local