[otrs] LDAP connection issue!

Hello, I have already looked through the forum and have tried everything, but still can't connect. I have exhausted all other opportunities as well like google. I already posted before but go no replies! Any ideas what I'm doing wrong? Software error:Can't connect to x.blank.com: IO::Socke

Re: [otrs] Error with ITSMTicket install

Brunier, Mikael wrote: When I try to add the ITSMTicket-1.0.6 in OTRS 2.2.6 with package manager on a Red Hat EL4 I get this: Error: Need File/Package! ERROR: OTRS-CGI-10 Perl: 5.8.5 OS: linux Time: Thu Apr 3 13:46:15 2008 Message: Need File/Package! Traceback (14870): Module: Kernel::Output

[otrs] Upgrading from 2.1.4 to 2.2.6 seems to have broken char encoding

Before: mysql database (in latin1) shows: Réponse Automatisée OTRS webpage shows: Réponse Automatisée After Upgrade: mysql database (in latin1) shows: Réponse Automatisée OTRS webpage shows: Réponse Automatisée Any thoughts? I noticed en.pm was not updated but I tried en.pm.rpmnew as well

[otrs] Error with ITSMTicket install

Hello, When I try to add the ITSMTicket-1.0.6 in OTRS 2.2.6 with package manager on a Red Hat EL4 I get this: Error: Need File/Package! ERROR: OTRS-CGI-10 Perl: 5.8.5 OS: linux Time: Thu Apr 3 13:46:15 2008 Message: Need File/Package! Traceback (14870): Module: Kernel::Output::HTML::Layout::E

[otrs] Default services for customer users

Hi, I was wondering of it was possible to setup some of the services that I have created as default for every user? At the moment I have to add them all manually to each user which is quite a long process. Thank you Leigh Reed ___ OTRS mailing list: