Thanks Keith.
This will really help me in getting started.
Really appreciate your help.
Rabi
Keith Pierno wrote:
I have written a perl script that does a time until resolution and
tracks the number of days a ticket remains open. It could be a great
starting point for you to modify and create
On 24/2/09 13:09, Javier Barroso wrote:
> Response to [1] (I can't reply from gmail :( now )
> Ticket::Frontend::MoveSetState: did the trick
>
> [1] http://lists.otrs.org/pipermail/otrs/2009-January/025447.html
Where did you find this option? I did a search through SysConfig but was
unable to fi
Dear OTRS lovers!
I have prepared a detailed instruction about Installing OTRS and Perl on
Windows Vista and have put it in my blog. There is also a PDF version
available. This manual is written in Persian (Farsi) but I can produce an
English version if anyone needs.
Weblog address:
http://afshar
