Hi Maxim,
Welcome in the exciting world of unix administration ;-)
a. The cronjob should run under user www-data. Then there is no need to
'su'
b. perhaps it is because of e-mail, but it appears the script is on a
new line. In a 'crontab' you can _never_ use a new line (unless you
escape/end it w
Hi Michiel,
I am sorry I have to bore you again I am having problems with
installing the conrjob for PostMasterMailbox.pl. I tried to get some
help on different forums to no avail.
So the command I run manually is:
sudo su - www-data
cd /usr/share/otrs/bin
./PostMasterMailbox.pl
this works
th
Den 24/02/2009 kl. 14.09 skrev Javier Barroso:
Response to [1] (I can't reply from gmail :( now )
Ticket::Frontend::MoveSetState: did the trick
[1] http://lists.otrs.org/pipermail/otrs/2009-January/025447.html
I tried changing it, but I'm still not able to move tickets I don't own.
--
Lar
As you might have noticed, you are experiencing issues with your smtp server
configuration. The otrs version you are using only supports "plain" smtp, so
no ssl. Please check your settings.
Kind regards,
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl
On Apr
Hi Roman,
The [PostMaster Filter] is the best option available, before starting to
do complicated things.
The simpelest is similar like we have in use (one of our partners send
tickets as '##1234##'):
Wildcard matching with regexp like features is necessary, probably need
some testing.
The [***]
