[otrs] Configuring aspell in OTRS 2.4.3 Windows version

Hi, I Upgraded OTRS from 2.2.7 to 2.4.3 and all are working fine. Now I want to setup spellcheck for OTRS. I downloaded aspell and installed in C:\aspell and in OTRS sysconfig, I entered the spell check bin: as C:\aspell\bin, but it is not working.. I tried to enter C:/aspell/bin and some other typ

[otrs] ldap support - trying again

I had given up on getting LDAP support working over a year ago - but I'm going to give it another try as OTRS has evolved... What I want is for users to be able to login using their LDAP credentials to the customer front end. SSO would be even better, but that can wait. Admin login via ldap

[otrs] Testing please ignore

Just testing - been a few minutes and my own message hasn't shown up. -- Jefferson K Davis Technology and Information Systems Manager Standard School District 1200 North Chester Ave Bakersfield, CA 93308 661.392.2110 This mess

Re: [otrs] otrs LDAP AD

Hi, OTRS using ADS for user data look-up and authentication. The principal is the same, just the parts - which you already have - of the Defaults.pm are different. On Oct 2, 2009, at 4:22 PM, COLAS Vincent wrote: Hi, I have some trouble with my LDAP config for auth otrs Customers with w

Re: [otrs] otrs LDAP AD

Hi, I try with FQDN and is the same but I find error in syslog ! OTRS-CGI-10[2432]: [Notice][Kernel::System::CustomerAuth::LDAP::Auth] CustomerUser: TESTUSER authentification failed, no LDAP group entry foundGroupDN='ou=Utilisateurs,dc=serveur,dc=local', Filter='(memberof=TESTUSER)'! I add this

Re: [otrs] otrs LDAP AD

I can't guarantee that this will work, but the only difference I see between your config that isn't working and mine that is - is this: #CustomerUser #(customer user database backend and settings) $Self->{CustomerUser} = { Module => 'Kernel::System::CustomerUser::LDAP', Params => {

[otrs] otrs LDAP AD

Hi, I have some trouble with my LDAP config for auth otrs Customers with windows AD. My Config.pm # #Enable LDAP authentication for Customers / Users $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP'; $Self->{'Customer::AuthModule:

[otrs] Radius Error Authentication

Hi, I've tried to perfom a Radius Authenication for my OTRS Customer Users. I've changed my Frontend::Customer::Auth throughout Sysconfig Option in the admin web interface like described in the Admin Manual (ver. Otrs 2.3.4) But it didn't work. Then I've tried to edit my config.pm and I inse

Re: [otrs] OTRS Ticket Creation Error [Message: Need TicketID!]

Hi, Thanks for the help, I have reset the otrs instance permissions (using SetPermissions.pl); restarted the Oracle Server and apache. So far I am creating new tickets successfully. However, at the backend, I'm getting the following error: = [Error][Kernel: