Re: [otrs] Install issues...

2009-10-11 Thread john espiro
Yeah, stupid question -- and it is moot anyway... I seem to have gotten a bit further. In my apache error log I see: [error] Can't locate Apache.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.

Re: [otrs] Install issues...

2009-10-11 Thread Frank
No. If I'm right, all OTRS scripts are written in Perl. On 10/10/09, john espiro wrote: > Hi Rory: > > suexec_log says: > [2009-10-10 04:27:14]: file is writable by others: > (/opt/otrs/bin/cgi-bin/installer.pl) > > When I change installer.pl to 755 (from 775), I then get: > > [2009-10-10 04:27:2

Re: [otrs] otrs with ldap issue

2009-10-11 Thread akr lot
Hi thanks for your answer. could anybody provide a sample working config with ldap thanks in advance _ Windows Live: Friends get your Flickr, Yelp, and Digg updates when they e-mail you. htt

Re: [otrs] otrs with ldap issue

2009-10-11 Thread Michiel Beijen
Either you should manually create the users in your otrs database, or you should set up ldap user sync. In the last case users will be created on the fly in the otrs database at logon time. -- Michiel Beijen Software Consultant +31 6 457 42 418 Bee Free IT + http://beefreeit.nl On Oct 10, 2009 11