Re: [otrs] Back end customers from a read-only Oracle?

2010-03-20 Thread Roy Kaldung
On 3/18/10 7:37 PM, Shane Presley wrote: As a followup, I found section 12.1.1 in the manual, about external databases. I was just wondering if anyone had any more specific examples about Oracle. Do we need to install the Oracle client on the OTRS server? Yes, of course. I use the Oracle

[otrs] Error when launching OTRS

2010-03-20 Thread george
Good day Thanks for reading. Launching OTRS displays an error msg Error: Module Kernel/Output/HTML/LayoutImportExport.pm not found!. Please advise how I can remove the error and launch OTRS? Thanks in advance. George -

[otrs] installing openNMS

2010-03-20 Thread Michael Mitchell
I'm running otrs 2.4.7 on a windows server using mysql and when trying to install openNMS I get a message saying that need to use version 1.5.9.4 and then webpage times out I'm pulling file from online repository source: [-Master-] http://ftp.otrs.org I have tried to find this version on

Re: [otrs] FAQ Layout

2010-03-20 Thread Neil Grantham
Nobody else looked at this 'problem' with the FAQ layout? From: Neil Grantham nei...@btinternet.com To: OTRS Mailing list otrs@otrs.org Sent: Saturday, 13 March, 2010 12:15:56 Subject: [otrs] FAQ Layout Hi list On the FAQ layout, the right hand column