That would be nice if somebody could make that configurable.
Dirty hack:
--- Stats.pm.bk2010-04-01 18:44:50.0 +0700
+++ Stats.pm2010-04-01 18:56:10.0 +0700
@@ -1669,6 +1669,14 @@
my @PData = ( $HeadArrayRef, @StatArray );
my ( $XSize, $YSize ) = split( m{x}x, $P
I have no subgroups? Did I miss something in the setup?
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Michiel
Beijen
Sent: Thursday, April 01, 2010 3:57 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Disable create new a
Hi;
Can somebody help me with open ticket search?
#Open ticket search for rajildavda
$TicketsForCustomerUser = $soapclient->__soapCall("Dispatch", array($user,
$pass, "TicketObject", "TicketSearch",
"CustomerUserID","rajildavda","StateIDs", 4));
There is something wrong with filtering
Hi Mika,
You can just disable this feature by going to Admin > SysConfig >
Framework > Frontend::Customer and setting CustomerPanelCreateAccount
to "No".
See also
http://doc.otrs.org/2.4/en/html/a2939.html#Framework:Frontend::Customer:CustomerPanelCreateAccount
((enjoy))
-
Michiel Beijen
R&D
F
Hello group;
I would like to know whether is it possible to create new customer on new
ticket arrival or not?
i.e. When new e-mail ticket arrieves, it checks for customer users, if
available it binds the ticket with the existing customer. BUT if not found,
it creates the customer user a
