You need to break the time up into smaller units. Try .01 and smaller and it
should send out with every closure.
GIAC Security Leadership Certification (GSLC)
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Kevin Bednar
Sent: Saturday, June
Ok, I found the answer by changing the SendPeriod. It seems it doesn't
like a period of zero, but setting it to a fraction higher (like 0.02)
seems to work and it now seems to send the surveys properly. I do have 2
questions:
1) Does anyone know the default expiration time of the survey/key when s
Can anyone help with the Survey module? I have it installed, I have set
Survey::SendPeriod = 0, created a survey and assigned it to all queues
on the system, but no matter what it wont send anything after closing a
ticket. The survey is the only one in the system currently and IS marked
Master. All
