Re: [otrs] Modify Criticality Names

2011-05-16 Thread Nathan Unsworth
Oh... Now I feel stupid lol. I kept overlooking the General Catalog and going straight to SysConfig. Thank you for your help Michiel! ~Nathan Unsworth M - 801.864.5734 | W - 650-385-2900 x75335 nat...@sqwishy.net | www.sqwishy.net -Original Message- From: otrs-boun...@otrs.org on be

Re: [otrs] Modify Criticality Names

2011-05-16 Thread Michiel Beijen
Hi Nathan: On Sun, May 15, 2011 at 23:08, Nathan Unsworth wrote: > I need to modify the Criticality names in Services.  The defaults are "1 > very low", "2 low", etc.  I need them to read "Undefined", "Low", "Medium", > etc.  I have looked everywhere I can think of but I am not able to find the >