Anyone know how to setup the iphone app to allow entry of an outbound phone
call to customer?
-
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If I would like to have everyone in my technical support group notified
whenever there is any change/update to a ticket. How do I need to set my
notification event so that this occurs?
Currently I have the following settings:
Notification Group - "Technical Support"
Event - I am not sure what
Hi Pavel,
great work.
What I'm missing (but i think you've already planned):
- Searching for Customernr / Ticketnr
- Choosing the next state of the Ticket in Notice, closed, Reply-View
And I'm havin problems with german "Umlaute" on HTC Desire Z with
Android 2.3.
Greetings
Oliver
Am 24.10.201
For a hand-on look at the app, for those who are not using this already, please
look to this video http://www.youtube.com/watch?v=Br0Z5JdNjFk
///diginin
On Oct 28, 2011, at 8:23 , Danny Froberg wrote:
> Version 1.2 works really well with UTF etc.
>
> /Danny
>
> -Original Message-
> F
