Hi Neel,
OTRS will integrate with FusionInventory into CMDB in Q1 2012.
Detailed information pls refer to:
http://www.otrs.com/en/company/news/newsletter/archive/november-30-2011/
Mshi
- Original Message -
From: Neel.Darji
To: otrs
Date: 2012-01-04, 20:16:18
Subject: [otrs] to know
Hi, I am very new to OTRS. My friend has installed OTRS on linux and also in a
few
days,i will also be able to install it on my machine. Now i want to integrate
OCS
or Fusioninventory with it so that it can also discover the IT software and
Hardware assets that are in a present network. So can i
You just asked a similar question and I said it couldn't be done, please
don't repeat questions.
To search for tickets use the search function, you could select the state
and the queue and then save the search as a template to reuse again, though
the caveat is that the search templates have to be
