[otrs] Give the rpc user read-only access

2012-01-31 Thread Bruno Cardon
Hello, Is it possible to give the rpc user read-only access so he cannot, for example, add a ticket to the otrs-system ? Kind regards ? - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive:

Re: [otrs] Give the rpc user read-only access

2012-01-31 Thread Roy Kaldung
On 1/31/12 10:42 AM, Bruno Cardon wrote: Hello, Is it possible to give the rpc user read-only access so he cannot, for example, add a ticket to the otrs-system ? Hi, You should try to give this user a ro permission on the available queues. This could work. hth, Roy -- Roy Kaldung