Hi David,
thank you for the advice. I will try this.
Wolfgang
Am 2012-04-17 14:55, schrieb David Heidt:
> Hi Wolfgang,
>
> I think upgrading directly to 2.3 (2.3.6) makes more sense. See the
> UPGRADING -File of Version 2.3.6:
>
>
> These instructions are for people upgrading OTRS from "2.2"
Another idea would be to check the database for the username, passwords and
validity. If all checks out through your other system's login, user could
be granted access, otherwise no.
Sent from my iPad
On Apr 18, 2012, at 9:54 AM, Andy Wodfer wrote:
Thanks for all your help so far.
Are there an
Thanks for all your help so far.
Are there any examples available that shows how a user/agent can be
authenticated through OTRS?
What my programmer is trying to do is the following:
- We're creating an order flow system that does all the customer
communication through OTRS emails/tickets.
- We
