Hi all
Not sure if this is the right forum.
I have managed to install otrs 2.4.9+dfsg1-3+squeeze1 on a stable distro
of debian squeeze.
I am running an ldaps enviroment, I managed to authenticate my users but I
get an error message saying "Need customer ID". Not sure what could be
the problem,
Mon, Jun 11, 2012 at 9:48 PM, Andy Wodfer wrote:
>>
>> > We've just upgraded from 2.4.7 to 3.0.12. I suspect something is wrong
>> > somewhere since OTRS doesn't seem to put replies to tickets created and
>> > answered on 2.4.7 into the co
problems because instead of adding a reply to the
> > existing 2.4.7 generated ticket the system now creates a new ticket with
> a
> > new and old ticketnumber Ie: Ticket#201206111178 ? Re:
> > [#201202131074] Some title.
> >
> > Any idea of what I can do and where
Hi,
This package works for mysql DB, I never use on pgSQL you can try
*
http://opar.perl-services.de/bin/index.cgi/package/C/CA/CAPEIT/CustomerUserImportExport
*
Regards.
Carlos Gallego
2012/6/11 sm pm
> Hi ALL,
>
> I would like to upload more than 500 customer data in to postgres db of
> O
hi,
think your looking for the ticket::hook option. Core::Ticket under
sysconfig section. or it might be hard coded in your ~/Kernel/Config.pm
file.
mine is set to default which is Ticket#.
Neil
On Mon, Jun 11, 2012 at 9:48 PM, Andy Wodfer wrote:
> We've just upgraded from 2.4.7 to 3.0.12. I
Thanks mg,
Have applied the patch and the errors have stopped being logged.
Thanks,
Mark.
>>> On 12/06/2012 at 07:40, Martin Gruner wrote:
> Hi Mark,
>
> this is a bug, and it is already fixed:
> http://bugs.otrs.org/show_bug.cgi?id=8543.
> If you don't want to patch your system, you can ignor
