Hi,
I am getting this error, when log-on to customer portal
Internal Server Error
The server encountered an internal error or misconfiguration and was unable
to complete your request.
Please contact the server administrator, root@localhost and inform them of
the time the error occurred, and any
Hi Martin,
I don't think there is an easy way to do that, e.g. in TicketAccumulation this
values are fetch from the DB in this lines
sub GetObjectAttributes {
my ( $Self, %Param ) = @_;
# get user list
my %UserList = $Self->{UserObject}->UserList(
Type => 'Long',
Va
Hi everybody,
I have OTRS 3.1.2
I wanna show only names from agent and customers without ID in my PDF stat.
I thing that with a view en my database in a relationship between ticket,
customers and agents tables, but i didnt know the way.
How i can do only show Names winthout IDS from Custome
Am 19.06.2012 10:55, schrieb louis du Beux:
Louis,
have a look at the tables
'ticket_history' and 'ticket_history_type'
'ticket_history' records all actions related to a ticket (ticket_id)
via history_type_id (look up in 'ticket_history_type' ) with additional
infomration like ticket type,
hi, firstly i apologize for my bad english.
i need some help i you could help me.
i read all the information about ticket stocked in the table of my
database using some sql request, but i don't find where are the
information about the moves of the ticket (actualy i only can see the
actuel file of
