That is new to me :-)
On 27.07.2012, at 16:54, Nick Peters wrote:
> I was under the impression that it would grab the attributes from subject or
> body (Subject First then the Body) given the code in
> otrs/Kernel/System/PostMaster/Filter/SystemMonitoring.pm
-- Cheers, Nils
http://webint.cry
Greetings OTRS Community-
While stating that I am an OOTERS newbie may suggest
that I actually know something, that is far from the facts. We are going
live today on our production server and I have no idea as to what the
outcome will be. So I am searching for someone (mentor) u
Nils,
Thank you for your reply, I was under the impression that it would grab
the attributes from subject or body (Subject First then the Body) given
the code in otrs/Kernel/System/PostMaster/Filter/SystemMonitoring.pm
However my issues were caused by a wonky State regex. I was able to
figur
Oh I see then, thanks Michiel!
Thanks
//M
On Fri, Jul 27, 2012 at 4:20 PM, Michiel Beijen wrote:
> So actually, you used the package that was meant for OTRS 3.0.x; I
> uploaded both versions for 3.0 and 3.1 to OPAR but that website is
> not very user-friendly, at least not to me (and Renée Bä
So actually, you used the package that was meant for OTRS 3.0.x; I
uploaded both versions for 3.0 and 3.1 to OPAR but that website is
not very user-friendly, at least not to me (and Renée Bäcker welcomes
patches... )
So the packages are also for download on the github repository; which
would be t
It will reconnect every 10 messages until it has pulled them all.
Steve
On 27 July 2012 08:11, xxx wrote:
>
>
>
> Hi ,
>
> I run otrs.PostMasterMailbox.pl in crontab every 5 minutes. If there are
> 50 mails in mailbox, the OTRS parameter PostMasterReconnectMessage is set
> to 10 , does it mea
Finally run, I found my mistake in specify Document Root :), I am put
/opt/otrs/bin/cgi-bin, it should /opt/otrs-3.1.6/bin/cgi-bin, because I use
symlink :)
Thank you for your help :)
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Bernd
Bac
we're on CentOS, where the module is either loaded in
/etc/httpd/httpd.conf via
LoadModule perl_module modules/mod_perl.so
in the DSO section, or by having perl.conf in /etc/httpd/conf.d .
But I guess the server issues are a topic for a Apache list or forum :)
Am 27.07.2012 10:15, schrieb
Sorry I am still newbie in linux, where does apache config located in debian
system
/opt/otrs-3.1.6/scripts/apache2-httpd.include.conf
OR
/etc/apache2/apache2.conf ?
I have install mod_perl 2 with apt-get install libapache2-mod-perl2, the I try
to open my otrs http://10.20.0.53, but got
"Forbi
Am 27.07.2012 09:21, schrieb Adi Ariyanto:
Invalid command 'PerlResponseHandler', perhaps misspelled or defined
by a module not included in the server configuration
did you install and enable mod_perl 2 in the Apache config?
-
What I have done is like this..
In terminal I am logon to mysql
Mysql -u root -p
Then I am DROP DATABASE otrs and CREATE DATABASE otrs then try to restore
again, no error, the ticket is also restore, I don't know if my way is safe or
not..
But for your information
In my new linux machine I am j
I want get rid /otrs/index.pl, based on
http://forums.otterhub.org/viewtopic.php?f=60&t=9329, every step I have follow
but I get error
root@ticketing:~# /etc/init.d/apache2 restart
Syntax error on line 56 of /etc/apache2/sites-enabled/otrs.conf:
Invalid command 'PerlResponseHandler', perhaps mis
Well, did you check the database on the target machine? Does it contain
tables? If so, delete them. As explained, the backup SQL should take
care of this, but... also check if there are sufficient rights to write
to the database and alter / drop tables for the database user.
Both I am use OTRS
Hi ,
I run otrs.PostMasterMailbox.pl in crontab every 5 minutes. If there are 50
mails in mailbox, the OTRS parameter PostMasterReconnectMessage is set to 10 ,
does it mean that otrs.PostMasterMailbox.pl will reconnect POP3 server after
fetches 10 mails to get other mails ? or will it st
Hi ,
I run otrs.PostMasterMailbox.pl in crontab every 5 minutes. If there are 50
mails in mailbox, the OTRS parameter PostMasterReconnectMessage is set to 10 ,
does it mean that otrs.PostMasterMailbox.pl will reconnect POP3 server after
fetches 10 mails to get other mails ? or will it stops a
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