You could configure an MTA such as Postfix on the OTRS server, accepting
emails for supp...@otrs.yourdomain.com and pipe this directly into OTRS.
Then, you can configure on the Lotus Notes side to forward all mail to this
address:
http://robpegoraro.com/2011/06/08/lotus-notes-liberation-how-to-for
If they've got the Notes server locked down that severely, you're pretty much
stuck. The Notes replication protocol is not published, and the only thing that
will provide a OTRS server access to that internal resource is the Notes
POP/IMAP server.
Your only option is pretty much getting them to
I think you're pretty much screwed to be honest. If you can't poll
from OTRS or push to OTRS then you will have to write some middleware
to handle the translation, and I'm not sure what or how you would
connect to the Domino mail server (a quick search on CPAN brought up
nothing) I'd see if Domino
Hi,
I need to configure OTRS for fetching emails from a Lotus Domino server.
Unfortunately, the Domino server cannot be configured for use with IMAP or POP3
protocols.
Whats' more, even forwarding emails to a different account on another domain is
not an option.
These limitations depend on seve