[otrs] create masterslave master ticket via API and slaves via email (preferred)

2013-08-04 Thread Rene Stoutjesdijk
Hello, we're working very happily with the masterslave module, the advanced optiosn are fine. This is working very fine via the web interface. However i would like to use it in the following manner: - via API create master ticket - via email create slave tickets I do have 2 challenges: 1) how sh

[otrs] Installer for Ubuntu Server

2013-08-04 Thread Wielbert Collinson
Hi, After lots of request from the forums and suggestions by the developers we have finally moved to Linux. Could you please help on providing me the link to the latest installer of OTRS. Flavour : Ubuntu 12.04.02 64 BIT. Additionally, a simple guide which has steps to install it..