The agent is replying via email?
On Tue, May 13, 2014 at 8:35 AM, Erik van Ast wrote:
> Hi everyone,
>
>
>
> We have been using OTRS many years ago on an OpenSUSE system, but we have
> it installed on a Windows Server now.
>
> I created a new database, so everything is new without any imported
Hi,
>On 14.05.2014 16:09, Bogdan Iosif wrote:
>> My opinion is that Redhat/CentOS or Ubuntu LTS (based on Debian, I know)
>> are more likely to have the best performing drivers and the most tested
>> and stable configurations, compared with other distros.
RedHat, CentOS, Ubuntu, Debian, (Open-)Su
Hi,
13.05.2014 11:06 - Mimiko schrieb: Somehow. I did what mhillman sugested - ran
shell> bin/otrs.RebuildConfig.pl
shell> bin/otrs.DeleteCache.pl
but in long terms, still it is visible slow for agents. Dashboard
generation on server for agents takes 0-6 seconds. Accessing SysConfig
or Package Ma
On 14.05.2014 16:09, Bogdan Iosif wrote:
My opinion is that Redhat/CentOS or Ubuntu LTS (based on Debian, I know)
are more likely to have the best performing drivers and the most tested
and stable configurations, compared with other distros. Thus, I wouldn't
stray from those for prod systems. The
My opinion is that Redhat/CentOS or Ubuntu LTS (based on Debian, I know)
are more likely to have the best performing drivers and the most tested and
stable configurations, compared with other distros. Thus, I wouldn't stray
from those for prod systems. Then again, I'm no Linux expert and I don't
wa
On 14.05.2014 12:22, Bogdan Iosif wrote:
Try using a more common Linux distro and try both 32 and 64 bit Apache +
mod_perl.
More common linux distributive? Isn't Debian a common linux
distributive? Why use x32 bit and not allowing to spread mysql's or
apache's files in more RAM? x32 can addre
I don't have any other ideas then. Try using a more common Linux distro and
try both 32 and 64 bit Apache + mod_perl.
Your hardware seems slow as far as MySQL is concerned and the CPU is
probably also slow. Based on what I've seen on my system, the CPU is indeed
the bottleneck for OTRS but I thoug
