Thanks Christoph,
"In one step" I meant make the upgrade in onbe phase and not make the upgrade
from otrs 3.1.6 -->> otrs to 3.2 -->> otrs to 4.
Thanks again.
El Martes 10 de marzo de 2015 12:56, Christoph Sandhaus
escribió:
#yiv9651332396 p, #yiv9651332396 li {white-space:pre-wra
Before OTRS 4 there was a file
UPGRADING.md
containing step by step upgrade instrctions.
Actually (since version 4 afaik) this file contains a link to the upgrade
instructions:
http://otrs.github.io/doc/manual/admin/4.0/en/html/upgrading.html
There is no "single command" or "single step" upg
Hi,
Can I make an upgrade from version otrs:itsm 3.1.6 to 4 possible in one step
(Linux)?
Is there any upgrade documentation?
Thanks.
El Martes 10 de marzo de 2015 11:43, Christoph Sandhaus
escribió:
#yiv7722521734 p, #yiv7722521734 li {white-space:pre-wrap;}Hi! On an incoming
ti
Hi!
On an incoming ticket via PostMaster otrs adds a wrong customer on CC and sends
a confirmation mail.
I would like to figure out how otrs selects this customer. But I have _no_ idea
where to start over. Any hint is apprechiated!
Here is a description of my problem:
All our customer IDs are