ldap?!
can please any body help?!
regards,
Abdelrahman
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I have a couple of user groups on the ldap that represent each
department in my company and i want to generate tickets with the number
of tickets per department. I was able to map the group field to see it
in the customer information on otrs, but how to do the reports!
regards
abdelrahman
On
tomer groups in otrs and
generate a report that is grouped by customer group
regards
abdelrahman
On Tue, 2006-05-16 at 10:39 +0200, Alexander Scholler wrote:
> Hi,
>
> Abdelrahman schrieb:
> > Hi all,
> >
> > I am enjoying OTRS, it is the best open source help desk i foun
cause he needs a complete solution, therefore, he will need to produce the reports from the stats module.
Did any one design any custom reports?!
I didn't find anything in the developer documentation and i didn't understand a thing from the *.pm in system\stats\ on the server
H
