El dia Tue, 12 Feb 2013 10:14:21 +0100, en/na Marco Vannini va escriure:
> There is something that I could do to silence it a part sending cron job
> output to /dev/null ? I've checked modules version requirements and they
> seems ok.
Something like this:
0 1 5 10 * /path/to/script.sh >/dev/null
n?
Thanks!
[1] http://forums.otterhub.org/viewtopic.php?f=61&t=17088
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Adrià García-Alzórriz
adria.garcia-alzor...@adam.es
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t; >> customer web interface or through external email
> > --
> >
> > Shawn Beasley
> >
>
> -
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists
tifications based on events such changes of state (see Ticket*
events).
Otherwise you can create an intermediate state to these situation and
after find those tickets via GenericAgent.
Hope it helps.
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Adrià García-Alzórriz
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El dj 11 de 10 de 2012 a les 12:17 +0200, en/na Roy Kaldung va escriure:
> On Oct 11, 2012, at 12:14 PM, Adrià García-Alzórriz
> wrote:
> > El dj 11 de 10 de 2012 a les 09:51 +0200, en/na Roy Kaldung va escriure:
> >> On Oct 11, 2012, at 9:21 AM, Adrià García-Alzórriz
El dj 11 de 10 de 2012 a les 09:51 +0200, en/na Roy Kaldung va escriure:
> On Oct 11, 2012, at 9:21 AM, Adrià García-Alzórriz
> wrote:
> > Hi there,
> >
> > I'm interested in adding more fields in Customer details. It can be
> > possible with OTRS? I think tha
notice these kind of
administrative messages.
Do you have any ideas?
Many thanks!
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Adrià García-Alzórriz
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OTRS mailing list: otrs - Webpage: http://otr
u
know, these basics.
And you need a modern browser too, according to OTRS' system
requirements [1].
[1]
http://www.otrs.com/en/software/otrs-help-desk/features/system-requirements/
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Adrià García-Alzórriz
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to a preset filter.
In addition of that, you can combine the above feature with Dynamic
Fields to create switches (eg: FrozenTicket as a Checkbox without
associate it into a article or ticket) to control ticket flows.
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Adrià Garc