Re: [otrs] From Suse to Debian

cial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer 2010/4/14 Adrián Fernández Leiro < ale...@inveravante.com > So there is no compatibility to restore my current MySQL database? Adrián Fernández

Re: [otrs] From Suse to Debian

untry Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer 2010/4/14 Adrián Fernández Leiro < ale...@inveravante.com > So there is no compatibility to restore my current MySQ

Re: [otrs] From Suse to Debian

So there is no compatibility to restore my current MySQL database? Adrián Fernández Leiro - Mensaje original - De: "Michiel Beijen" Para: "User questions and discussions about OTRS." Enviados: Miércoles, 14 de Abril 2010 9:03:26 GMT +01:00 Amsterdam / Be

[otrs] From Suse to Debian

nges) and then restore? Thanks in advance. Adrián Fernández Leiro Departamento de Sistemas INVERAVANTE Avda. Linares Rivas 1, Bajo 15005 LA CORUÑA-ESPAÑA Tel. 981 25 74 81 / 981 12 62 29 Fax. 981 25 18 86 - OTRS mail

Re: [otrs] Got a packet bigger than 'max_allowed_packet' bytes, SQL: 'INSERT INTO web_uploa

bile that is passed as command line argument a different value ? ps auxwww | grep mysql ? 2009/10/27 Adrián Fernández Leiro Yes, “rcmysql restart”. It says Check "max_allowed_packet" setting. "max_allowed_packet" should be higher then 7 MB (it's 0 MB). # The

Re: [otrs] Got a packet bigger than 'max_allowed_packet' bytes, SQL: 'INSERT INTO web_uploa

line argument a different value ? ps auxwww | grep mysql ? 2009/10/27 Adrián Fernández Leiro Yes, “rcmysql restart”. It says Check "max_allowed_packet" setting. "max_allowed_packet" should be higher then 7 MB (it's 0 MB). # The MySQL server [mysqld] port

Re: [otrs] Got a packet bigger than 'max_allowed_packet' bytes, SQL: 'INSERT INTO web_uploa

ation? What does OTRS state when you go into the support assessment page? Regards, David 2009/10/27 Adrián Fernández Leiro Hi everybody: I have OTRS 2.4.5 on a SuSE. The error message pops out when trying to install the FAQ module. I’ve set max_allowed_packet = 32M on /etc/my.cnf It’s

[otrs] Got a packet bigger than 'max_allowed_packet' bytes, SQL: 'INSERT INTO web_uploa

Hi everybody: I have OTRS 2.4.5 on a SuSE. The error message pops out when trying to install the FAQ module. I’ve set max_allowed_packet = 32M on /etc/my.cnf It’s still pulling the same error. Any ideas? Adrián Fernández Leiro Departamento de Sistemas INVERAVANTE Avda. Linares Rivas 1

Re: [otrs] Colors css suse

Never mind /opt/otrs/var/httpd/htdocs/css/Standard De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Adrián Fernández Leiro Enviado el: jueves, 22 de octubre de 2009 19:03 Para: 'User questions and discussions about OTRS.' Asunto: [otrs] Colors css suse Where i

[otrs] Colors css suse

Where is customer-css.dtl on 2.4.5 Suse? Thanks - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE S

Re: [otrs] Can't connect to mail server

;t connect to mail server Adrián Fernández Leiro wrote: > What does the System Trace say? > Hi Leiro, System trace says: Error: POP3S: Can't connect to mail.xxx.com ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: freebsd Time: Thu Oct 22 15:54:03 2009 Message: POP3S: Can't connect to mail

Re: [otrs] Can't connect to mail server

No, sorry, I didn’t explain myself right. As admin user, on Config, last column, System Trace. It’s a log. It’s on /var/log/user.log too. That should give you the answer to what is going on with emails (I hope so). De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Marco Va

Re: [otrs] Can't connect to mail server

What does the System Trace say? -Mensaje original- De: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] En nombre de Altangerel Enviado el: jueves, 22 de octubre de 2009 9:51 Para: User questions and discussions about OTRS. Asunto: Re: [otrs] Can't connect to mail server Marco Vannin

[otrs] scripts/DBUpdate-to-2.4.pl aborter

I’m gettin UTF8 “xfC” not map problems whit the script scripts/DBUpdate-to-2.4.pl when going to 2.4.4 from the one that installs the aptitude on Debian. Any advices? Un saludo. Adrián Fernández Leiro INVERAVANTE Departamento de Sistemas Avda. Linares Rivas 1, Bajo 15005 LA CORUÑA

Re: [otrs] LDAP via SysConfig

Adrián Fernández Leiro Enviado el: jueves, 15 de octubre de 2009 17:31 Para: 'User questions and discussions about OTRS.' Asunto: [otrs] LDAP via SysConfig Is it posible to configure LDAP for Customers only via SysConfig? It seems that my installation doesn’t like Config.pm It’s a Debi

[otrs] LDAP via SysConfig

Is it posible to configure LDAP for Customers only via SysConfig? It seems that my installation doesn’t like Config.pm It’s a Debian Thanks - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.or

[otrs] Notification(event)

Hi! I’ve been setting up OTRS on a Windows XP machine, and now I’m with it on a Debian for real use. I can’t find the menu Notification(event) when I’m root. I’m having issues too because I didn’t used installer.pl and now I can’t modify SecureMode, although I do it on Config.pm What went w

Re: [otrs] Timeout

://doc.otrs.org/2.4/en/html/x1667.html Greetings, Leonardo Certuche 2009/10/13 Adrián Fernández Leiro Hi everybody: Is there any way to have notified an agent if it doesn’t answer a ticket for too many time? Thanks. - OTRS

[otrs] Timeout

Hi everybody: Is there any way to have notified an agent if it doesn’t answer a ticket for too many time? Thanks. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubsc