[otrs] Customer Replies dont get appended in the ticket

Hello, Can the customer directly reply to the ticket via email instead of using customer interface.? If yes what settings are to be done. Regards, Amit Jain ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http

[otrs] Error while browsing Public.pl

le 'Kernel::Modules::' not found! Traceback (1382): Module: Kernel::System::Web::InterfacePublic::Run (v1.9) Line: 191 Module: /opt/otrs/bin/cgi-bin/public.pl (v1.3) Line: 47 Can some one help me out. Regards, Amit Jain ___ OTR

RE: [otrs] SMTP Authnetication Failed

Hello, Yes, I have username as [EMAIL PROTECTED] Is it because of some SSL security I am having authentication failed. Or do I need to download some rpm for the exchange server on linux to support exchange server interface. Regards, Amit Jain From

[otrs] SMTP Authnetication Failed

to log the logs into file, default is set to syslog. Regards, Amit Jain ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr

[otrs] POP3 settings

very urgent. Regards, Amit Jain ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/

[otrs] how to configure mail server

igure my outlook for it ? Thanks in advance. Regards, Amit Jain Regards, Amit Jain ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/lis

[otrs] error while submitting the ticket

/otrs/var/log/ and set the permissions to 775, but still it gives same error. Please help as it is urgent. Regards, Amit Jain ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe